APP25 Recovery

APP25 Purpose:

APP25 allows users to query, enter, modify and inactivate APPLICATION support records. All writes are directly to the database.

MNT Recovery Considerations:

Stopping/Restart Processes:

- Use NTM Control Utility - Service Control - Process Controller to stop/restart processes.

- Use MNT nodes only when moving between nodes. (Java code, FireDaemon and Host Specific references in JNLPs required.)

- When stopping/restarting MNT processes:

1) Notify Operations and work in cooperation with them, as appropriate to situations.

2) Stop/Restart the MNT process.

MNT NTM Control Commands:

There are no APP25 specific NTM Control commands.

MNT Troubleshooting Table:

MNT Symptom	Impacts	Response
Node Crashes Evidenced by: - In Solarwinds (and outlook), node and processes will be reported down.	Operations will not be able to query or administratively manage APPLICATION support records via APP25. Refer to: Server Recovery - APP25 or APP26.docx Server Specific Recoveries.	1) Refer to: Server Recovery - APP25 or APP26.docx Server Specific Recoveries. 2) Notify Management.

MNT Monitoring Considerations:

There are no APP25 specific monitors outside of EMT.