DISCLAIMER: All initial documentation was replicated in both data centers utilized by employer. In this method, they might've taken a minute to download to a user's session. If one document was already open, and a subsequent document appeared to not open, the user was encouraged to try selecting the previously open document in an effort to force the second one to come into focus. If any documentation appeared out of date, the user was encouraged to use internet session options to delete all downloads and then refresh their screen.